Privacy Policy

Privacy Policy

This is a model text for customer orientation, at no time has legal or judicial guarantee. Contact your advisory or legal department for the correct development of the text.

Privacy Policy of [website name]

Introduction

This Privacy Policy summarizes the practices carried out by [add name of the corresponding company] ("we","our"or"the company") in relation to the information collected from users who access our website through [add corresponding address link] ("Site") or who share personal information with us (collectively:"Users").


Reasons for data collection

The processing of your Personal Information (that is, any information that may allow your identification by reasonable means;Personal information") [add explanation regarding the legal basis to process legal information, such as:] it is necessary for the fulfillment of our contractual obligations with you, as well as to provide our services, protect our legitimate interests and comply with the legal and financial legislations to which we are subject.

By using the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information, as described in this Privacy Policy.

We recommend our Users to read this Privacy Policy carefully and make use of it to make informed decisions.


What information do we collect?

We collect two types of data and information from Users.

The first type corresponds to unidentified and non-identifiable information belonging to the users, which can be collected through the use made of the site ("Non-personal information"). We do not know the identity of a user from whom non-personal information was collected. This information may include accumulated usage data and technical information provided by the device, both software and hardware (such as the type of browser and operating system used by the device, language preferences, access time, etc.) .), in order to improve the functionality of our Site. Likewise, we also collect information about your activity in it (such as pages visited, web browsing, clicks, actions, etc.).

The second type of information is personal information, which is individually identifiable information, that is, information that identifies a person or can, without excessive difficulty, identify a person. This information includes:
  • Device information: We collect personal information from the device. This information includes geolocation data, IP address, exclusive identifiers (such as MAC and UUID addresses) and other information related to your activity on the Site.
  • [add types of personal information collected, together with their respective explanations, such as:]
  • Information about the registration: when you register on our Site you will be asked to provide us with certain information, such as your first and last name, your email or postal address and other information.
  • ...
  • ...

How do we receive information about you?

We receive your personal information as a result of various actions or origins:
When you voluntarily provide us with your personal data when you register on our Site,
When you use our Site or make use of it in connection with your use of our services,
From external suppliers, services and public records (such as traffic statistics providers).


What information do we collect?

We do not rent, sell or share the information of Users with any third party except in the terms described in this Privacy Policy.

We can make use of the information with the following purposes:
  • [add types of detailed uses, such as:]
  • Maintain communication with you: to send you notifications related to our services, providing technical information and solving any customer service problems you may have.
  • Communicate with you and keep you informed about our most recent services and updates.
  • Show you ads when you use our Site (get more information in the "Ads" section).
  • Market and promote our websites and products (get more information in the section "Marketing").
  • Conduct statistical and analytical tests and studies in order to improve the Site.
  • ...
In addition to the different uses listed above, we may transfer or disclose Personal Information to our affiliates and subcontractors.

Apart from the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, which may be located in different jurisdictions around the world, for any of the following purposes:
  • Host and manage our Site
  • [Add and rectify relevant third-party types, such as:]
  • Offer you our services, including a personalized display of our Site
  • Store and process this information on our behalf
  • Offer ads and help you both in evaluating the success of our advertising campaigns and in the reorientation of any of our users
  • Provide you with commercial offers and promotional material related to our Site and our services
  • Conduct research, technical diagnostics or analysis
In addition, we may disclose the information if we are certain that such disclosure may be useful or reasonably necessary to: (1) comply with any applicable laws, regulations, legal process or governmental request; (2) apply our policies (including our Agreement), including any investigation of possible infractions; (3) investigate, detect, prevent or carry out actions related to illegal activities or other infractions, suspicion of fraud or security matters; (4) establish or exercise our rights to defend ourselves against complaints or legal claims; (5) avoid any damage or prejudice to the rights, property or safety of ourselves or our users, yourself or any third party; or (6) collaborate with security agencies and / or, if deemed necessary, enforce intellectual property or other legal rights.


Rights of the user

You can request:
  1. Receive confirmation of whether or not personal information about you is being processed, as well as access to your stored personal information, along with additional information.
  2. Receive a copy of the personal information you offer directly in a structured, general use and mechanized reading format.
  3. Request the rectification of your personal information of which we have control.
  4. Request the deletion of your personal information.
  5. Oppose the processing by us of your personal information.
  6. Request the restriction of processing by us of your personal information.
  7. Submit a complaint or claim to a supervisory authority.

However, keep in mind that these rights are not definitive and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Director of Data Protection ("DPO") using the data detailed below:
[add contact details].


Data retention

We will retain your personal information for as long as it is necessary to provide our services, as well as to comply with our legal obligations, resolve disputes and implement and enforce our policies. The retention periods will be determined by having the account the type of information collected and the purpose of said collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information in the shortest possible time. Under applicable laws, we will keep records containing personal information of clients, account opening documents, communications and any other information required by applicable laws and regulations.

We can rectify, replace or delete information that is not accurate, at any time and according to our own criteria.


cookies

We and our trusted partners use cookies and other technologies in our related services, including your visit to our Site or access to our services.

A "cookie" is a small piece of information that a website assigns to your device when you visit or view it. Cookies are very useful and can be used for different purposes, including allowing you to navigate between pages efficiently, enable the automatic activation of certain functions, remember your preferences and speed up and facilitate your interaction with our Services. Likewise, Cookies are also used to make sure that the advertisements you see are relevant to both you and your interests, as well as to collect statistical data about your use of our Services.

The Site uses the following types of cookies:

A. "Session cookies", which are stored only temporarily during a browsing session in order to allow normal use of the system and which are removed from the device when the browser is closed.

B. "Persistent cookies", which are cookies that only read the Site, are stored on the computer for a certain period and are not deleted when the browser is closed. This type of cookies is used when we need to recognize you for future visits, for example so that we can store your preferences for the next occasion you access.

C. "Third party cookies", which are the cookies that establish other online services that execute content on the page you are viewing, such as external analysis companies that monitor and analyze our web access.

The cookies do not contain any type of information that personally identifies you, although we may link the personal information that we store about you with the information stored in the cookies and obtained from them. You can delete cookies by following the instructions in your device preferences, but if you choose to disable them, some features of our Site may not work properly and your online experience may be limited.

In addition, we use a tool called "Google Analytics" to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit, etc. The information we obtain from this tool is used solely for the purpose of improving our Site and our services. Google Analytics collects the IP address assigned to it at the time it visits, instead of its name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google's ability to use and share the information collected by Google Analytics about its visits to this Site is limited by the Google Analytics Terms of Use and the Google Privacy Policy.


Collection of third-party information

Our policy only addresses the use and disclosure of the information we collect from you. With regard to the disclosure of information to be made to other parties or sites through the Internet, various regulations may apply to said disclosure or use of the information. Consequently, we recommend that you read the terms and conditions and the privacy policy of each of the parties to which you decide to disclose the information.

This Privacy Policy does not apply to the practices of companies that are not our property or that are not under our control, nor to any person who is not hired or under our direction, including any of the third parties may disclose information as set forth in this Privacy Policy.


How do we protect your information?

We pay special attention to the implementation and maintenance of the security of both the Site and its information. [explain your security practices, such as: we use industry procedures and standard policies to ensure the security of the information we collect and store, as well as to prevent unauthorized use of it, and we request all third parties to apply of similar security, in accordance with this Privacy Policy]. Although we apply reasonable measures to secure the information, we can not be held responsible for the acts of anyone who obtains access without authorization or misuses our Site, and we do not grant any warranty, express, implied or otherwise, that you avoid. said access.


Data transfer outside the EEA

Keep in mind that some recipients of the data may be located outside the European Economic Area. In such cases, we will provide your data only to those countries whose level of data protection has been approved by the European Commission, or we will establish an agreement to guarantee an adequate level of data protection.


Advertisements

We may use third-party advertising technology to display ads when you access the Site. This technology uses your information in relation to your use of the Services in order to show you advertisements (for example, including third-party cookies in your web browser).

[Add information regarding renounce options from personalized ads, such as:] You may waive inclusion in numerous third-party ad networks, including those managed by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice of NAI and DAA members, as well as their choices regarding the use of their information by these companies, including how to forego inclusion in third party ad networks managed by members of NAI and DAA, access their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.


Marketing

We may use your Personal Information, such as your name, e-mail address, telephone number, etc., to provide you with promotional material related to our services that we think may result from us or through our external subcontractors. of your interest.

Out of respect for your right to privacy, together with this material we also provide you with the means to refuse the reception of our commercial offers. If you cancel your subscription we will remove your email address or your phone number from our commercial distribution lists.

Please note that despite having canceled your subscription for the reception of our commercial emails, we may send you other types of important communications by email without offering the option to stop receiving them. These communications may include advertisements for customer services or administrative notifications.


Corporate transaction

We may share information in the event of a corporate transaction (such as the sale of a substantial part of our business, a merger or a sale of assets). In such case, the beneficiary company or acquirer shall be the one that assumes the rights and obligations described in this Privacy Policy.


Minors

We are aware of the importance of protecting the privacy of children, especially in an online environment. The Site is not designed or intended for children to use. Under no circumstances will we allow the use of our services by minors without the consent or prior authorization by a parent or legal guardian. We do not knowingly collect any type of Personal Information from minors. If a parent or legal guardian is aware that your child has provided us with Personal Information without your consent, you should contact us through [add the relevant email address].


Updates or modifications to this Privacy Policy

We reserve the right to modify or periodically revise the Privacy Policy, whose changes will be effective at the time the revised or modified Privacy Policy is shown. The last revision will be reflected in the section "Last modification". Your continued use of the Platform after notification of such modifications made to our website constitutes your knowledge and consent to such modifications in the Privacy Policy, as well as your acceptance of the terms of such modifications.


How to contact us

If you have any general questions about the Site or the information we collect from you, as well as how we use it, you can contact us through [add the relevant email address].
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